Customer Service

Shipping Times and Costs

  • Complimentary ground shipping, with minimum order:  for in-stock items, same day ship, delivery within 1 to 7 business days within Saskatchewan, delivery times will vary outside of Saskatchewan.
  • Same day in-store pick up available for in-stock items
  • Next-day and Express delivery options available
  • Special order items: ship or in-store pick up within 7 to 10 business days
  • See the delivery FAQs for details on shipping methods, costs and delivery times

Payment Methods

Chittronics online purchases accepts the following payment methods:

  • Credit Card: Visa, MasterCard, American Express.  The total will be charged to your card when the order is shipped.
  • Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.  Your account will be charged once the order is completed.  To register for a PayPal account, visit the website paypal.com.

Exchanges, Returns and Refunds

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a  refund or store credit.  Restock fee applies.  Refunds will be charged back to the original form of payment used for purchase.  Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

Clearance items are final sale and not eligible for exchange or return.